[Privacy Policy]
Letras Ladinas Café – Bar, Lda. recognizes the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), Letras Ladinas Café – Bar, Lda. has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy.
However, if you have any questions about this policy, you can contact us at the following email address: espalhaoboato@gmail.com or by letter addressed to: Letras Ladinas Café – Bar, Lda., Praça da República, Nº 4280-715 Vila do Conde, Porto, Portugal.
1. Identification of the company
1.1 This website and the corresponding privacy policy are managed by Letras Ladinas Café – Bar, Lda., Praça da República, Nº 42 4480-715 Vila do Conde, Porto, Portugal, with the VAT number 514840510.
1.2 By browsing our website you consent to the terms described in this Privacy Policy.
2. Our Principles
2.1 Respect for the client’s wishes
We respect the privacy and security of your personal data, which is why we ensure that the customer’s wishes are respected and that their privacy preferences are managed autonomously, freely and uncomplicatedly. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following email address: espalhaoboato@gmail.com or by letter addressed to: Letras Ladinas Café – Bar, Lda., Praça da República, Nº 4280-715 Vila do Conde, Porto, Portugal. We will do everything possible to satisfy your wishes and respect your concerns.
2.2 Good practices
Letras Ladinas Café – Bar, Lda., as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.
2.3 Strict necessity
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be kept to a minimum, so as not to exceed the original purpose for which it was collected and/or processed.
3. Collection and Processing of Personal Data
3.1. The personal data collected and processed by Letras Ladinas Café – Bar, Lda. is only that which you expressly and unequivocally volunteer on the forms on this website.
3.2 The personal data collected is: name, gender, date of birth, email, cell phone, address, VAT number.
4. Purpose of Personal Data Processing
4.1. Your personal data is collected and processed by Letras Ladinas Café – Bar, Lda. only for purposes strictly related to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management.
4.2. Letras Ladinas Café – Bar, Lda. always seeks to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.
4.3 When you browse our website, we collect cookies. Depending on your management of Cookies on our site and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the site, highlighting the proper display of content, remembering your cart, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes registration data, location data, the duration of your session, the products you have selected, your device, your browser and your IP address. You can manage your consent to cookies in your Customer Area on our website;
4.4 When you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.
5. Consent
Respect for the wishes of the customer is one of the main concerns of Letras Ladinas Café – Bar, Lda. with regard to the processing of your personal data. Therefore, you will be asked for your explicit and unequivocal consent in all data processing that is not strictly necessary for the completion of the purpose in question, such as the provision of services and shipment of purchased goods.